At 98nflcc.shop.com, we are committed to our customer satisfaction. For most products on our website, if you don't like it, you may return it within 30 days for a refund, minus a 8% processing fee per item (in new, uninstalled condition and original packaging).

CANCELLATIONS：
It’s our goal to provide you with the best purchase experience. Part of that means getting orders processed and shipped out as quickly as possible. Once your order has been shipped, we cannot make changes or cancellations to recall your order. If you wish to initiate a return once you have received the item(s), you may return your item(s) for a full refund, minus shipping fees and an 8% processing fee. Custom orders cannot be CANCELLED or ALTERED once they are sent to fabrication.

RETURNS：
Please note that any expedited shipping charges from your original order are non-refundable.

RETURNS EXCEPTIONS: We are unable to accept returns for:
1. Products that have been assembled or installed.
2. Products without the original packaging or not in their original condition.
3. Custom orders, including those that are made-to-order or customized to your specifications.
4. Clearance items.

DAMAGES
Unfortunately, fragile items are sometimes damaged in shipping. As part of that process, we ask that you inspect all items individually. Once they arrive so that any damage claims can be made immediately.  If your item arrives damaged or with parts missing, you must notify us within 3 days of receipt of the item(s). We will arrange a prompt replacement of the item. We also need you to provide photos of any damaged products, along with the product packaging. Please contact our Customer Service Team and we will be happy to replace the item or send replacement parts as soon as possible. In some instances, it is possible to repair damages and/or defects with replacement parts. When this is the case, we reserve the right to utilize this as a solution.